Contact Us / Recall

For product enquiries, problems or suggestions for the site, you can submit the form below or write to us at:

PO Box 1109, Auckland 1, New Zealand

Alternatively, you may wish to use our Live Chat service for a more immediate response.


Monday & Wednesday
8.00am – 7.00pm

Tuesday, Thursday & Friday
8.00am – 4.30pm

Saturday & Sunday
11.00am – 3.00pm

Look out for the pop-up Live Chat box, whenever you’re anywhere on the Yates website. You can even send through pictures to help our Horticulturists solve your query or problem.

To contact our office you you can call:

Yates New Zealand

Poisons Information New Zealand

In an emergency, call 0800 243 622 (ALL HOURS)

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Postal Address

New Zealand

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